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Terms of Service

Last updated: 25 June 2026

1. About these terms

These terms govern your use of this website and any purchase you make from PAINTIFY LIMITED ("Paintify", "we", "us"), registered office at Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB. By using this site or placing an order, you agree to these terms.

2. Using our website

You agree to use this website lawfully and not to misuse it — including attempting to gain unauthorised access, interfering with its operation, or using it to transmit harmful content. We may suspend or restrict access for anyone who breaches these terms.

3. Products & pricing

We aim to display product information, images and pricing as accurately as possible. Colours may vary slightly depending on your screen. All prices are shown in GBP and include UK VAT where applicable, unless stated otherwise. We reserve the right to correct pricing errors and to change prices at any time before an order is confirmed.

4. Orders & acceptance

Placing an order through checkout is an offer to buy. A contract is formed only once we confirm your order by email after payment is successfully processed. We may decline or cancel an order — for example, if an item is out of stock or a pricing error occurred — in which case we'll notify you and refund any payment taken.

5. Payment

Payment is processed securely by Stripe at the point of checkout. You must provide accurate and complete payment information. Title to goods passes to you only once payment has been received in full.

6. Shipping & delivery

Estimated delivery times are shown at checkout and are not guaranteed. Risk in the goods passes to you on delivery. If a delivery is significantly delayed, contact us at info@paintify.site and we'll help track it down.

7. Returns & cancellations

You may return most items within 30 days of delivery. Full details, including which items are excluded and how refunds are processed, are set out in our Refund Policy. Nothing in these terms affects your statutory rights as a consumer under UK law, including under the Consumer Rights Act 2015.

8. Intellectual property

All content on this website — text, graphics, logos and design — is owned by or licensed to Paintify and may not be reproduced without our permission, except for your own personal, non-commercial use.

9. Limitation of liability

We are not liable for indirect or consequential losses arising from your use of this website or our products, except where such liability cannot be excluded under UK law (for example, death, personal injury, or fraud). Our total liability for any claim is limited to the amount you paid for the relevant order.

10. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact us

Questions about these terms? Email info@paintify.site or call 07916 683251.